Help Using this Site
This website has been designed with ease of use for first time Internet user in mind but if you are having problems, this section should help you.
- How do I navigate around this site?
- How do I use the search box?
- How do I get back to this site if I leave it?
- What are PDF documents and how do I read them?
- The text is too small for me to read - how can I change it?
- My browser is out-of-date, how can I get a new one?
- Other questions?
How do I navigate around this site?
To move around the site, click on the menu items with your mouse. The main menu is on the right hand side of your browser window. When you have clicked on a main menu item it will change to relect any new content associated with your choice.
Whenever your cursor looks like a hand rather than an arrow, it means you can click and go to another page.
Once you have left the home page, you'll notice that a line of text at the top left of each page shows you which section you are in. The words are links and can be used to trace your steps back to the home page.
You can also use the back button on your browser to return to the page you last visited.
How do I use the search box?
You will find the search box in the top right of every page. Using the site search is often the quickest route to the information you are looking for.
To use the site search, type one or two key words relating to the information you are looking for into the search box and then click the 'go' button. This will take you to a list of pages and documents that are the most closely related to the words you have supplied.
How do I get back to this site if I leave it?
The address of our site is http://www.peterlee.gov.uk
If you want to come back to this site at any time, type in the address in the browser address bar and press enter.
To save you doing this more than once, add the page to your Favourites (in Internet Explorer click on Favourites > Add to Favourites > and then name the page something that you will remember like Peterlee Town Council).
If you are using Netscape Navigator - go to Bookmarks. This works like Favourites.
What are PDF documents and how do I read them?
PDF stands for Portable Document file. It's an established way of publishing documents on the web and retaining their original printed look. We've used PDFs on the site for application forms for certain services for you to print off and return to us by mail.
You need a plug-in called Adobe Acrobat to read these files. This is available to download free of charge at www.adobe.com.
The text is too small for me to read - how can I change it?
In Internet Explorer go to View > Text size and select the text size, e.g. Larger or Largest
Netscape works in a similar way.
My browser out of date - how can I get a new one?
This site is designed to be viewed using version 4 and above of Internet and Netscape browsers.
The latest versions of Internet Explorer and Netscape can be downloaded free of charge from their web sites:
Internet Explorer
www.microsoft.com
Netscape
www.netscape.com
You'll also find that lots of the computer magazines for sale in newsagents include CDs with copies of the latest browsers.
Other questions?
For more online help, visit the BBC's site at: http://www.bbc.co.uk/education/webwise/
If you have any questions about this site, or you find something that we haven't covered in this section that you would like to know about, use the form in Contact us to let us know and we will do our best to answer your questions.